FreshWorks Presentation By Sapphire
Speakers 📢
Shruti Gupta & Gautami Badlapure
What is FreshWorks
Freshwork a cloud-based company which provides Fresh approach to building and delivering software-as-a-service.
That is affordable, quick to implement, and designed for the end-user
Services Provided by the Freshworks
Services Provided by the Freshworks
FreshDesk 🖥
FreshChat 💬
FreshSales 👨⚖️
FreshMarketer 👨💻
FreshServices ⚙
FreshSurvey 📑
FreshDesk Dashboard for Customer Obording
Smooth Service With the best Dashboard software
Support Desk Features
Customer Sucess Process
Ticketing System
Business Forum
Customer Business Growth Analysis
Contact Center and Omnichannel Suite
Customer Journery Mapping by Freshworks
Prioritizing Customer Segments
Automating Proactive Service
Give better, more contextual customer service
Feedback and Reporting
Judith Kolakowski says:
Delightful Customers Experiences: Airlines Pros Inc
Judith Kolakowski says:
Delightful Customers Experiences: Airlines Pros Inc
What are the challenges has been solved by FreshDesk?
- Airlines used Dialogue tech previously and was not satisfied.
- As the market and trend is going they had used Freshdesk
- FreshDesk has all in one Customer Sucess Functions
- Quicker Customer Service by freshdesk, freshchat, freshservey.
Kevin Knight says:
Delightful Customers Experiences: Nielsen BrandBank
Kevin Knight says:
Delightful Customers Experiences: Nielsen BrandBank
What are the challenges has been solved by FreshDesk?
- Consistent support care helped the customer feel more relible towards organization.
- FreshChat improved the efficiency.
- FreshDesk support of all Languages helps to convey the brand gobally.
- Got flexibilty of having the coordination between the customer and agents with the help of FreshDesk.